Welcome to the new Cheetah Online store. Our new site is finally up and running to serve you better.
If you have created an account with us previously, please be informed that your old password is no longer valid due to system security updates. However, don’t worry! You can still access your account. Please follow the steps below to reactivate your account with a new password.
If you are looking to create a new account, please follow the steps below as well.
Please take note that any email address that was used to open an old Cheetah account will have to follow this step to reactivate your account.
1. Check you email mailbox.
Firstly, our customer service team shall have already sent you an reactivation email title "Cheetah customer account activation". If you received this email, please follow the instruction in the email to reactivate your account with a new password.
2. Reset your password via website login page.
Alternatively, you can request for password reset link to be sent to your email address with the following steps:
2.1 Go to the top menu at our home page, and click LOG IN
2.2 You will be landed to our CUTOMER LOGIN page
At the CUSTOMER LOGIN page, click on the words Forgot your passwords? to go to the next instruction page
2.3 You will be then prompted to key in your email address
Key in your email address (the email address you used for your old Cheetah account) at the email field, then click [SUBMIT]
2.4 Open your mailbox, your will be receiving an email from us titled Cheetah Customer Account Password Reset
2.5 Follow the instruction in the email. You will be guided to a new password enter page.
Once you entered your new password. Go to our login page again and login with your new password to shop.
Thank you for shopping with Cheetah Online!
Please take note that your will required to use and email address that is not used before for Cheetah Account.
3 How to open a new account.
3.1 Go to the top menu at our home page, and click LOG IN
3.2 At the CUSTOMER LOGIN page, click Sign up if you like to sign up the new account with an email address.
Alternatively you can sign up with your social media accounts too. i.e. Google and Facebook account.
3.3 Then follow the next instruction page to key in your detail for the new account.
Click SUBMIT when you have filled in all the information required.
Your account is activated!