EXCHANGE & RETURN POLICY
DON'T THINK YOUR ORDER IS RIGHT FOR YOU? DON'T SWEAT IT! CHEETAH OFFERS FREE AND EASY RETURNS WITHIN 14 DAYS AFTER DELIVERY - NO QUESTIONS ASKED!
YOU CAN CHOOSE ONE OF THE FOLLOWING RETURN OPTIONS:
HERE'S A QUICK RETURN POLICY CHECKLIST FOR YOUR REFERENCE:
Exchange is only available for size and/or colour of the same style. Exchanging for a different product is strictly not allowed. We recommend returning your original item for a refund and place a new order for a different product.
Please note that the Non-Exchangeable & Non-Refundable Items list is not available for exchange unless stated otherwise. You'll be able to identify those items by looking at the product description view.
PLEASE ENSURE THAT YOUR ITEMS DO NOT FALL UNDER THE LIST OF NON-EXCHANGEABLE AND NON-REFUNDABLE BRANDS & ITEMS HERE
Refunds are typically issued via your preferred refund method indicated while filling up the Online Exchange and Return request or upon request through Customer Service. You can choose to be refunded either via Store Credit or your original payment method (except for Cash on Delivery)
REFUND ISSUE PROCESS
It should take our Warehouse Team 7 working day to process the item upon receiving it, followed by the refund lead times of the refund provider.
A FEW MORE THINGS TO NOTE: